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Questions about the environment, packaging or delivery?

Here you will find quick answers to frequently asked questions about our products and processes.
Explained concisely, straight to the point - so that you can find the most important information immediately.

Environment

Our supply chain is continuously monitored by Purchasing and managed according to clear environmental criteria. In close coordination with our EHS management, we ensure a stable and sustainable process.

Together with our EHS management, we are continuously working on resource-saving solutions and reducing environmental impact. We pay particular attention to the use of materials, packaging, logistics and internal processes.

CO₂ compensation is a relevant topic for the future that we are actively examining and evaluating in the context of future requirements.

Our packaging consists almost entirely of recyclable materials, mainly cardboard.

We consider the environmental aspects of delivery individually depending on the project and shipping solution. Almost 100% of the material used is already recycled material.

Talk to our sales department - we will find a suitable option in consultation with EHS management.

Packaging

Yes, our packaging is 100% recyclable. We take into account that paper cycles require a certain proportion of virgin fibers in order to remain stable in the long term.

Yes, we use plastic-free and unmixed materials. This makes the recycling process easier and ensures clear, sustainable disposal.

Packaging depends on the product and is designed for safe transportation. We optimize each unit by making the best possible use of pallet space and reducing the use of materials to the necessary minimum.

There is no provision for return, instead we consistently rely on recycling. For certain applications, we also offer reusable packaging made from recyclable plastic.

Our packaging is specifically supplemented with filling and padding material to ensure optimum protection. This is how we ensure that your products arrive undamaged.

Delivery

It is best to discuss the delivery with our sales department. They will be happy to help you and provide you with all the details about the delivery time.

The shipping method depends on who you are ordering from and what your requirements are. Our sales department will advise you individually or implement your specific wishes.

Shipment tracking is standard: When ordering via HAHN, you can receive the tracking data directly from our sales department on request. This allows you to keep an eye on your delivery at all times.

We deliver ex works as standard.
Our sales department will be happy to check the existing shipping options with you on request. Take the opportunity to get advice on this.

We deliver worldwide and have extensive experience in international processing. Our sales team will advise you specifically on shipping routes, requirements and efficient solutions for your destination country.

For better planning, we will be happy to let you know the calendar week of your delivery.
We deliver ex works as standard. Once the goods have been made available, the customer assumes responsibility for further planning and coordination.

It is best to document the damage directly and contact the shipping company.
If you require a replacement delivery, we will be happy to assist you.

Do you have further questions about delivery, packaging or environmental aspects?

Our sales department is your first port of call for the right solution.
Get advice now!
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